Terms of Service

1. Acceptance of these terms

These Terms of Service (the "Terms") are a legal agreement between you and Corpshore Solutions Corporation, acting through its Corpshore AI division ("Corpshore", "we", "us", or "our"). They govern your access to and use of the website at corpshore.ai and any related pages, content, and features that link to these Terms (together, the "Website"). By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy.

If you do not agree with these Terms, please do not use the Website. If you use the Website on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and references to "you" include that organization. These Terms apply to your use of the Website only. They do not by themselves create any engagement for services; any engagement is governed by a separate written agreement as described below.

2. Definitions

In these Terms, "Corpshore" means Corpshore Solutions Corporation and its Corpshore AI division and affiliates. "Website" means the website at corpshore.ai and related pages and features that reference these Terms. "Content" means text, graphics, images, logos, data, software, and other materials made available on or through the Website. "Services" means the AI data services that Corpshore offers, including data collection, data annotation and labeling, reinforcement learning from human feedback, speech and audio dataset production, robotics and embodied AI data, red-teaming and model evaluation, and consulting.

"Client" means a person or organization that enters into an executed agreement with Corpshore for Services. "Executed Agreement" means a master services agreement, statement of work, order form, service schedule, data processing agreement, or other written contract signed by the Client and Corpshore that governs an engagement. "User" means any person who accesses or uses the Website.

3. Relationship between these Terms and an executed agreement

These Terms govern only your use of the Website. They are informational with respect to our Services and do not constitute an offer capable of acceptance, a commitment to provide Services, or a binding quotation. Descriptions of Services, capabilities, hubs, languages, and metrics on the Website are provided for general information and may change.

Any engagement for Services is governed by a separate Executed Agreement between the Client and Corpshore Solutions Corporation. Where these Terms conflict with an Executed Agreement in relation to a Service engagement, the Executed Agreement controls for that engagement. Nothing on the Website should be relied upon as a substitute for the terms of an Executed Agreement, and nothing in these Terms is an unqualified guarantee about the Services.

4. Use of the Website

You may access and use the Website for lawful business and informational purposes and in accordance with these Terms. We grant you a limited, non-exclusive, non-transferable, revocable permission to view and use the Website and its Content for these purposes. This permission does not transfer any ownership in the Website or the Content to you.

You are responsible for ensuring that your access to the Website complies with the laws that apply to you. The Website may not be available in all locations, and we may restrict or discontinue access to the Website, in whole or in part, at any time. We may update, change, or remove Content and features at our discretion and without notice.

5. Acceptable use

You agree not to misuse the Website. In particular, you agree not to use the Website in any way that violates applicable law or regulation; to attempt to gain unauthorized access to the Website, its systems, or related networks; to interfere with or disrupt the integrity or performance of the Website; to introduce malicious code; to scrape, harvest, or collect data from the Website except as expressly permitted; or to use the Website to transmit unlawful, defamatory, infringing, or harmful material.

You agree not to use the Website to send unsolicited communications, to impersonate any person or entity, or to misrepresent your affiliation with any person or entity. You agree not to reverse engineer, decompile, or disassemble any software made available through the Website except to the extent that such restriction is prohibited by applicable law. We may investigate and take appropriate action, including restricting or terminating access, in response to any suspected violation of this section.

6. Registration and communications

Some features of the Website, such as enquiry forms, subscriptions, or scheduling tools, ask you to submit information. You agree to provide accurate and complete information and to keep it up to date. You are responsible for the information you submit and for any activity carried out using credentials that we may issue to you.

By contacting us or submitting an enquiry, you agree that we may respond to you using the contact details you provide. Marketing communications are sent only in accordance with our Privacy Policy and applicable communications law, and you may opt out of marketing communications at any time using the unsubscribe mechanism we provide or by contacting us at info@corpshore.ai.

7. Intellectual property

The Website and its Content, including text, graphics, logos, images, layout, and software, are owned by Corpshore Solutions Corporation or its affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Corpshore name, the Corpshore AI name, and related logos are trademarks of Corpshore Solutions Corporation. All rights not expressly granted in these Terms are reserved.

Except as expressly permitted in these Terms or with our prior written consent, you may not copy, reproduce, modify, distribute, publish, display, perform, license, sell, or create derivative works from the Content. You may view and print pages from the Website for your own internal reference, provided you do not remove any proprietary notices. Any unauthorized use of the Content terminates the permission granted in these Terms.

8. Ownership of work product and IP assignment

This section describes how intellectual property is generally handled for engagements, and it is qualified in full by the relevant Executed Agreement, which sets the binding terms. As a general matter, and subject to the Executed Agreement, deliverables and work product that Corpshore creates specifically for a Client in the course of an engagement are assigned to or licensed to the Client on the terms set out in that agreement, typically upon full payment and subject to any stated conditions.

Corpshore generally retains ownership of its pre-existing materials, tools, methods, know-how, and general skills and experience, and of any reusable components not created specifically for the Client, and may grant the Client a license to use such materials to the extent they are embedded in a deliverable. Rights in Client-provided materials remain with the Client or its licensors. The precise scope of any assignment, license, retained rights, and conditions is governed by the Executed Agreement, not by these Terms.

9. Feedback

If you send us suggestions, ideas, or other feedback about the Website or our Services, you agree that we may use that feedback without restriction or obligation to you, and that doing so does not violate any right you hold. You should not send us any information that you consider confidential unless we have agreed to receive it under a separate written confidentiality agreement.

10. Client obligations

This section describes obligations that generally apply to Clients under an engagement and is qualified by the Executed Agreement. A Client is generally responsible for providing accurate instructions, specifications, and materials needed for the Services; for obtaining any consents, licenses, and rights necessary for Corpshore to process data or materials the Client provides; and for ensuring that its provision of data and its use of deliverables comply with applicable law.

Where a Client provides personal data for processing, the Client is generally the controller or business for that data and is responsible for having a lawful basis for the processing and for providing any required notices to individuals. Corpshore processes such data as a processor or service provider on the Client's documented instructions under the data processing terms in the Executed Agreement. Additional Client obligations, including cooperation, timelines, and acceptance procedures, are set out in the Executed Agreement.

11. Confidentiality

In the course of enquiries and engagements, each party may receive information that the other party treats as confidential. Each party agrees to use the other party's confidential information only for the purposes of the discussion or engagement, to protect it with reasonable care, and not to disclose it to third parties except to its personnel and advisers who need to know it and who are bound by confidentiality obligations, or as required by law.

Confidential information does not include information that is or becomes public through no fault of the receiving party, that the receiving party already lawfully held without a duty of confidentiality, that is independently developed without use of the disclosing party's information, or that is lawfully received from a third party without restriction. The specific confidentiality terms that govern an engagement, including duration and permitted disclosures, are set out in the Executed Agreement or a separate non-disclosure agreement.

12. Data protection

Our handling of personal data in connection with the Website is described in our Privacy Policy, which forms part of these Terms by reference. Please review the Privacy Policy to understand how we collect, use, protect, and transfer personal data and how the Privacy Policy aligns with United States, Canadian, European Union, United Kingdom, Australian, and international privacy frameworks.

For engagements, the processing of personal data is governed by the data protection provisions of the Executed Agreement, including any data processing agreement, standard contractual clauses, and security schedule. Where Corpshore processes personal data on behalf of a Client, it does so as a processor or service provider on the Client's instructions, as set out in that agreement.

13. Service levels and disclaimers

Information on the Website about our Services, including capabilities, accuracy figures, quality processes, hubs, languages, and other metrics, is provided for general information. It reflects our experience and target performance and does not constitute a warranty or a commitment applicable to any particular engagement. Actual service levels, quality standards, and remedies for a given engagement are those set out in the Executed Agreement.

The Website itself is provided on an "as is" and "as available" basis. We do not warrant that the Website will be uninterrupted, timely, secure, or free of errors, or that Content is accurate, complete, or current. We may suspend or discontinue any part of the Website at any time.

14. Warranties and disclaimer of warranties

To the maximum extent permitted by applicable law, and except for any warranties expressly stated in an Executed Agreement, Corpshore disclaims all warranties, conditions, and representations of any kind, whether express, implied, or statutory, with respect to the Website and its Content. This includes any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, any implied warranties that cannot be excluded are limited to the extent permitted by law. Any warranties relating to the Services are set out solely in the Executed Agreement.

15. Limitation of liability

To the maximum extent permitted by applicable law, Corpshore and its affiliates, and their respective officers, directors, employees, and agents, will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or in connection with your use of, or inability to use, the Website, whether based on contract, tort, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to your use of the Website is limited to one hundred United States dollars. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, such as liability for death or personal injury caused by negligence or for fraud. Liability arising from an engagement is governed exclusively by the limitation of liability provisions of the Executed Agreement, and the limitation in this section applies only to your use of the Website.

16. Indemnification

You agree to indemnify and hold harmless Corpshore and its affiliates, and their respective officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or connected with your use of the Website in breach of these Terms, your violation of any applicable law, or your infringement of the rights of any third party. We may, at our option, assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense of that claim. Indemnification relating to an engagement is governed by the Executed Agreement.

17. Fees and engagement terms

The Website does not sell Services and does not set binding prices. Any fees, payment terms, taxes, expenses, and invoicing arrangements for an engagement are set out in the Executed Agreement. Statements about pricing, cost ranges, or savings on the Website are illustrative and are not offers or commitments.

An engagement begins only when a Client and Corpshore sign an Executed Agreement. Until then, discussions, proposals, and estimates are non-binding and do not create any obligation to proceed. The Executed Agreement governs the scope, deliverables, timelines, acceptance, fees, and all other commercial terms of the engagement.

18. Term and termination

These Terms apply while you use the Website. You may stop using the Website at any time. We may suspend or terminate your access to the Website, in whole or in part, at any time and without notice, including if we believe you have violated these Terms or applicable law, or to protect the Website, our users, or our rights.

Provisions that by their nature should survive termination will survive, including those relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution. Termination of your access to the Website does not affect the rights or obligations of any party under an Executed Agreement, which is governed by its own term and termination provisions.

19. Export controls and sanctions compliance

You agree to comply with all applicable export control, trade, and economic sanctions laws and regulations, including those of the United States, the European Union, the United Kingdom, Canada, Australia, and any other jurisdiction that applies to you. You represent that you are not located in, and are not a national or resident of, a country or territory subject to comprehensive sanctions, and that you are not a person with whom dealings are prohibited under applicable sanctions or export control laws.

You agree not to access or use the Website, and not to export, re-export, or transfer any Content, in violation of applicable export control or sanctions laws. Corpshore may decline to provide access or Services where doing so would breach these laws. For engagements, additional compliance representations and obligations are set out in the Executed Agreement.

20. Compliance with applicable law

Corpshore seeks to conduct its business in accordance with the laws that apply to it in the jurisdictions where it operates, including United States, Canadian, European Union, United Kingdom, Australian, and other applicable laws relating to data protection, communications, consumer protection, anti-corruption, and trade. This general statement does not create any warranty or guarantee beyond what is expressly set out in an Executed Agreement, and it does not constitute legal advice.

You are responsible for complying with the laws that apply to you when you use the Website and when you engage Corpshore for Services. If any use of the Website would be unlawful in your jurisdiction, you must not use the Website for that purpose.

21. Third-party links and services

The Website may contain links to third-party websites, platforms, and services that we do not control, such as scheduling tools, social media pages, and partner sites. We provide these links for convenience and do not endorse and are not responsible for the content, products, or practices of any third party. Your use of a third-party service is governed by that third party's own terms and privacy policy, which you should review.

22. Force majeure

We are not responsible for any failure or delay in the operation of the Website that results from causes beyond our reasonable control, including acts of nature, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, government action, labor disputes, failures or interruptions of utilities, telecommunications, or internet services, and failures of third-party suppliers. Force majeure as it affects an engagement is governed by the Executed Agreement.

23. Governing law and dispute resolution

For any dispute relating to the Website, these Terms and your use of the Website are governed by the laws applicable to Corpshore Solutions Corporation as the parent company, without regard to conflict of law principles that would require the application of the law of another jurisdiction. You agree to submit to the jurisdiction described in an Executed Agreement where one applies to the matter, and otherwise to the jurisdiction of the courts competent for Corpshore Solutions Corporation, to the extent permitted by applicable law.

Before commencing any formal proceeding relating to the Website, you agree to contact us at info@corpshore.ai and to attempt in good faith to resolve the matter informally. Any dispute relating to an engagement is governed exclusively by the governing law and dispute resolution provisions of the Executed Agreement, which may specify a different jurisdiction, venue, or method of resolution such as arbitration. Nothing in this section deprives you of the protection of mandatory consumer or other laws that apply in your place of residence where those protections cannot be waived by agreement.

24. Changes to these Terms

We may update these Terms from time to time to reflect changes in the Website, our practices, or the law. When we make changes, we will update the date shown at the top of these Terms and, where appropriate, provide additional notice. Changes take effect when we post the updated Terms. Your continued use of the Website after the updated Terms take effect constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the Website.

25. General provisions

These Terms, together with the Privacy Policy and any notices posted on the Website, are the entire agreement between you and Corpshore regarding your use of the Website, and they supersede any prior understandings regarding that subject. For engagements, the Executed Agreement is the entire agreement regarding the Services and supersedes these Terms with respect to that engagement.

If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision. You may not assign or transfer these Terms without our prior written consent, and any attempt to do so is void. We may assign these Terms to an affiliate or successor. There are no third-party beneficiaries to these Terms except as expressly stated.

26. Contact

If you have questions about these Terms, please contact us at info@corpshore.ai. This document is provided for information and does not constitute legal advice. It describes the framework for using the Website and the relationship between the Website and an engagement. The binding terms of any engagement for Services are governed solely by the Executed Agreement between the Client and Corpshore Solutions Corporation.